RIGO’s management recognizes the Quality Management System as a fundamental pillar for the success of the business. Based on our values, we are committed to acting in accordance with the following principles:

• Integrating Quality Management into the overall management of the company;
• Complying with the Legislation and Regulations applicable to RIGO’s activity with rigor, integrity and responsibility;
• Excellence in service, carrying out services with quality, keeping the focus on the requirements and total satisfaction of the client;
• Regularly monitoring the indicators and results obtained, in order to review and react in a timely manner to each situation;
• Continuously evaluating the performance of the Quality System, disclosing the results obtained in a transparent manner;
• Ensuring the competence and training of employees, in a climate that fosters their satisfaction and development, and that promotes the provision of services;
• Communicating the Quality Policy to all interested parties and the general public;
• Always focusing on a low fixed cost structure to maintain competitiveness;
• Investing in new technologies to reduce time, optimizing costs and passing on this optimization to the customer;
• Ensuring that the supply chain is respected by maintaining our place in the supply chain and acting proactively in informing the end consumer;
• Continuously improving the performance of activities and services.